Property Maintenance Services Melbourne | Terraza Group
10+ years experience $20M Public Liability ABN 39 104 568 456 Mon–Sat 7:00–17:00 · 0433 697 125
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Terraza MaintenanceRepairs & maintenance plansA Terraza Group business ↗

Home / Property maintenance

Property maintenance, Melbourne

Delivered by Prime Property Maintenance (5.0★ on Google, 500+ jobs), a Terraza Group company. Reactive repairs, make-safe and planned maintenance for homes, strata, real estate portfolios, schools and commercial sites. Because we also build, we fix the cause of the problem, not just the symptom, and every job closes with a photo report.

Reactive & urgentPlanned programsMake-safePhoto report every job

Maintenance request

Tell us what needs fixing and how urgent it is.

Three ways we help

Fix it, prevent it, make it safe

Choose one-off repairs or hand us a whole property or portfolio on a planned program.

Reactive

Repairs

Something's broken, lifted, leaking or unsafe. We attend, fix it properly and send you before-and-after photos.

  • Target attendance: within 48 h
  • Urgent: same or next day
Preventative

Programs

Scheduled inspections and upkeep that stop small issues becoming big invoices, priced per property or per portfolio.

  • Monthly · quarterly · annual
  • One consolidated invoice
Make-safe

Urgent

Trip hazards, storm damage, collapsed fences or failed steps secured quickly, then repaired properly, with documentation for insurers.

  • Hazard secured, then repaired
  • Photo report for insurers

What we maintain

The hard stuff, done by builders

Most maintenance companies are handymen. We're a construction crew, so paving, concrete, drainage, carpentry and structures are our core, not a side service.

Paving & trip hazards

Lifted, sunken or broken pavers relaid on a fixed base. Brick paving repairs that match the original.

Concrete repairs

Cracked paths, sunken sections and failed steps cut out and replaced.

Drainage & pits

Pits relevelled, grates replaced, surface water redirected. Plumbing connections by licensed plumbers.

Carpentry & decks

Deck boards, stairs, handrails, pergolas and rotten timber repaired or replaced.

Fences & gates

Timber and picket fences, gates, latches and posts repaired or rebuilt.

Fascias & roof-line timber

Rotten fascia and barge boards replaced and painted.

Retaining walls

Leaning sleeper and block walls rebuilt with proper drainage behind.

Grounds & gardens

Garden bed renewal, turf, mulch, hedging and seasonal tidy-ups for common areas.

End of lease & rentals

Repairs, clean-ups, garden tidy and rubbish removal between tenancies, with photos for the property manager.

Rubbish & hard rubbish

Green waste, construction debris and hard rubbish removed and disposed of responsibly.

Lawns & mowing

Regular mowing, edging and seasonal garden clean-ups for homes and common property.

Cleaning & sealing

Pressure cleaning and sealing of pavers, concrete and stone to restore colour and grip.

Electrical and plumbing work is carried out by licensed tradespeople in our partner network and coordinated by Terraza.

Sectors

Who we maintain for

From one rental to a portfolio of sites, with the same reporting and the same standards.

Residential

  • Homeowners & landlords
  • Real estate agencies
  • Property managers

Strata

  • Body corporates
  • Owners corporations
  • Townhouse & unit complexes

Community

  • Schools & childcare
  • Aged care & retirement villages
  • Clubs & community facilities

Commercial

  • Retail & hospitality
  • Offices & warehouses
  • Builders' handover & defects

Maintenance programs

How a program works

Site audit

We inspect every property and log issues with photos and priorities.

Plan & price

A schedule and fixed pricing per task, per visit or per site.

Work orders

Each job closes with before-and-after photos and notes.

Review

Quarterly report: what's done, what's coming, what to budget for.

Why Terraza

We fix causes
Lifted pavers usually mean a failed base or bad drainage. We fix that, not just the paver.
Photo reports
Before and after on every job, ready for owners, committees and insurers.
Clear pricing
Agreed call-out and hourly rates, plus fixed prices for common tasks
Compliance
$20M Public Liability · WorkCover · SWMS
One contact
One phone number and one invoice for every trade on your property.

Recent maintenance & repairs

Before the problem grows

A few recent repair jobs.

Rotten fascia before and after repair
Fascia repair
Broken timber gate rebuilt and painted
Gate rebuild
Drainage channel installed to stop water pooling against a garden wall
Drainage fix
Failed front path replaced with herringbone brick
Path renewal

Questions

Maintenance FAQ

How quickly can you attend?

Our target is within 48 hours for standard repairs and same or next day for urgent safety issues within 20 km of Notting Hill. Portfolio clients get agreed response times in writing.

Do you work for property managers and strata?

Yes. We take work orders by email, attend with tenants or committees as needed, and send a photo report and invoice straight back to you.

Can you repair my existing pavers?

Yes. We lift the affected area, repair the base and drainage, and relay your original pavers or bricks so the repair blends in.

Do you do plumbing and electrical?

We coordinate licensed plumbers and electricians from our partner network, so you still deal with one contact and one invoice.